"We believe that it is necessary first to map individual processes than superimpose them on one supply chain map. We suggest managers use this approach when mapping their supply chains".
Process mapping is a flowchart technique that allows to map an individual process or activity in a supply chain. Doing that, an high level of information and details are gathered, allowing the manager to be aware of what is adding non-value to the process or activity analyzed .
Issues in Supply Chain Management Douglas, M. Lambert and Martha C. Cooper []
Process mapping techniques and organisational analysis: Lessons from sociotechnical system theory, Stefano Biazzo, University of Padua, Italy